Hello Order
Simple, flexible pricing

The right plan for every stage of growth.

From your first automated customer conversation to managing growing daily orders, find a Hello Order package that fits your business.

Flexible packagesMerchant-owned paymentsBuilt for Kenya & Somalia
Explore the plans
Save around 20% annually
Proposed

Starter

For small businesses getting started.

$19/ month

Billed monthly

A simple way to handle customer questions and capture orders.

Choose Starter

Usage & access

300 AI conversations / month
1 WhatsApp business number
1 team member
Up to 100 products

What's included

AI customer conversations
Business knowledge & FAQs
English, Somali & Kiswahili
Product catalog
Basic order capture
Manual payment instructions

Proposed plan details. Final pricing and usage policies will be confirmed before launch.

Most Popular
Proposed

Growth

For growing businesses.

$49/ month

Billed monthly

Turn more customer conversations into completed orders.

Choose Growth

Usage & access

2,000 AI conversations / month
1 WhatsApp business number
5 team members
Up to 2,000 products

What's included

Everything in Starter
Approved price negotiation
Connected inventory workflows
Product recommendations
Order review & confirmation
Payment requests, where supported
Delivery status notifications
Enhanced business rules

Proposed plan details. Final pricing and usage policies will be confirmed before launch.

Custom

Scale

For larger business operations.

Custom

Pricing based on your requirements

Flexible workflows, higher usage, and tailored integrations.

Talk to Our Team

Usage & access

Custom AI conversation volume
Multiple business numbers
Flexible team access
Custom catalog capacity

What's included

Everything in Growth
Custom business workflows
Advanced API integrations
Multi-location operations
Tailored onboarding
Custom usage requirements
Integration planning

Proposed plan details. Final pricing and usage policies will be confirmed before launch.

Example launch pricing. The plans and usage limits above are suggestions, not currently available subscriptions. WhatsApp platform fees, payment-provider charges, and other third-party costs may apply separately.

Compare Packages

Find what fits your business.

Compare proposed plan capabilities and choose the level of AI automation your business needs.

FeaturesStarterGrowthMost PopularScale
AI conversations / month3002,000Custom
WhatsApp business numbers11Multiple
Team members15Custom
Product catalog100 products2,000 productsCustom
Business knowledge & FAQsIncludedIncludedIncluded
Multilingual AI conversationsIncludedIncludedIncluded
Basic order captureIncludedIncludedIncluded
Product recommendationsNot includedIncludedIncluded
Approved price negotiationNot includedIncludedIncluded
Connected inventory workflowsNot includedIncludedIncluded
Payment request integrationNot includedWhere supportedCustom setup
Delivery status notificationsNot includedIncludedIncluded
Custom API integrationsNot includedNot includedIncluded

Need something more specific?

Discuss the workflows and usage requirements for your business.

Contact our team
Understand Your Billing

Your subscription.
Your business revenue.

Hello Order is designed to help businesses manage conversations and orders while keeping ownership of their customer payments.

Built for merchant payment control
01

Your Hello Order plan

Choose a subscription package based on the AI tools, conversation volume and business workflows you need.

Platform subscription
02

Messaging & service costs

WhatsApp, AI usage and other external provider charges may apply. Included allowances and extra costs will be explained before launch.

Third-party costs may apply
03

Customer payments

When customers purchase from your business, they pay through your configured merchant payment account. Hello Order does not need to hold your sales proceeds.

Merchant-owned payment account
Frequently Asked Questions

Questions?
We've got answers.

Everything you should know about Hello Order's proposed packages, billing, supported payment methods and business integrations.

Have another question? Contact us

The proposed plans combine access to Hello Order's business dashboard, AI customer-service tools, and the features listed in each package. Usage allowances and service terms will be confirmed before paid subscriptions launch.