From every
hello to
every order.
Hello Order is an AI-powered customer care and order assistant that helps businesses in Kenya and Somalia answer questions, showcase products, take orders, handle payments and send delivery updates — all on WhatsApp, automatically.
AI
Customer Care
Orders
& Catalogs
Payments
M-Pesa & EVC Plus
Delivery
Updates
Built for businesses in Kenya & Somalia
Running Shoes
KSh 4,500
Qty: 1
10:25 AM
Payment request
Pay via M-Pesa or EVC Plus
10:26 AM
Powerful features for smarter customer care
Everything you need to turn conversations into sales, automatically.
Train Your Chatbot
Teach your AI about products, services, and business policies.
Business Knowledge
Keep all your business information in one place.
Stock Management
Sync products and availability automatically.
Product Suggestions
Recommend the right products to every customer.
Price Negotiation
Set approved pricing rules and let AI negotiate.
Orders & Payments
Capture orders and request payments automatically.
Hello Order
AI Business Assistant
Running Shoes
KSh 4,500
In stockOrder Confirmed
Payments
From first hello to confirmed order.
Set up your business, connect your products, and let Hello Order handle customer conversations, smart pricing, orders, payments and delivery updates.
Set Up Business
Business information
Train Your AI
Business knowledge
Connect Stock
Inventory management
Customer Chat
WhatsApp conversations
Suggest Products
Product discovery
Negotiate Prices
Smart pricing rules
Orders & Payments
M-Pesa · EVC Plus
Confirm & Deliver
Order notifications
Hello Order
One assistant. Your entire customer journey.
Your business. One intelligent assistant.
Automate customer care and ordering while keeping control of your products, stock, prices and payments.
Experience
smarter conversations.
See how Hello Order helps businesses answer customer questions, recommend products, negotiate approved prices, collect orders, and guide customers through payments.
Select a business
Urban Kicks
Nairobi, Kenya
Salamu kwa mteja
Urban Kicks
Habari! 👋
Habari! Karibu Urban Kicks 😊 Mimi ni msaidizi wako wa mauzo. Ninaweza kukusaidiaje leo?
From the corner shop to the growing brand.
Retail & fashion
Help customers find the right products, sizes, and options.
Food & restaurants
Turn menu questions into clear pickup or delivery orders.
Wholesale & distribution
Handle bulk questions and organize complex order requests.
Services & appointments
Answer FAQs, capture leads, and organize booking inquiries.
Different markets. One thoughtful platform.
Designed with Kenya and Somalia in mind, including local communication styles and country-specific payment configurations as integrations become available.
A little curious? We love that.
A few things businesses usually want to know about Hello Order.
Hello Order is an AI customer-care and commerce platform being developed to help businesses answer inquiries, present products, capture orders, and coordinate payment and delivery updates through messaging channels.